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Pat Kelly Equipment Company, Inc.
St. Louis, MO, United States
30+ days ago
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Pat Kelly Equipment Company, Inc.
St. Louis, Missouri, United States
30+ days ago

Description

Rental Counter Duties

  • Assist rental customers in a polite, friendly and
    professional manner whether in person or on the phone
  • Ask customer questions to determine their rental needs
    and recommend proper equipment. Provide alternative
    suggestions if appropriate
  • Reserves items for the requested time and maintains rental reservation file. Recommends items to customers that meet their needs.
  • Prepare rental forms and contracts by obtaining
    customer signature and other information as required
  • Explain rental fees and provide information about rented
    items such as the operation of equipment and safety
    features
  • Collects deposits or payments or records credit charges by maintaining a customer charge file daily and balancing daily sales receipts.
  • Answers telephone and receives orders by phone
  • Resolve customer problems and answer questions
  • Schedule equipment delivery and pickups and assists
    customer with the loading and unloading of equipment
    when necessary
  • Daily audits of open contracts and call the overdue rentals

Technical Skills:

  • Complete rental transactions on (rental software) and
    perform basic tasks including, checking equipment rates
    and availability, creating rental quotes, reserving
    equipment, opening/closing rental contracts, scheduling
    equipment deliveries/pickups, emailing
    quotes/reservations/contracts to customers
    Periodically update and review the company website for
    accuracy and messaging

Equipment Yard Duties:

  • Explain the proper operation and safety features of
    equipment to the renter and user
  • Assists customers with the loading and unloading of equipment when necessary. 
  • Analyze the condition of the equipment for
    damages, safety, and operational purposes
  • Clean equipment before it goes into the shop,
    after it comes back from rental, and while it is
    in the yard
  • Coordinates equipment maintenance with the service department
  • Assist in loading and unloading equipment
  • Keep the equipment yard organized
  • Perform general maintenance of the equipment
    yard (i.e. snow removal)
  • Perform other duties as requested
  • Uphold company safety standards and ensure
    appropriate procedures are followed

Other Duties & Responsibilities:

  • Cleans rental dept. floor and equipment. Arrange
    showroom displays. Keep shelves organized, stocked
    and clean
  • Resolves customer problems
  • Report safety violations to the supervisor
  • Adhere to all company policies, procedures, rules and
    regulations in written or verbal form
  • Comply with government safety requirements and
    other regulations and security in the store
  • Attend department, store, and safety meetings
  • Works cohesively with all departments to ensure a successful work environment
  • Must possess a strong work ethic and organizational skills for daily tasks.
  • Perform other duties as requested


Requirements

Education & Experience Requirements:

  • High School diploma or GED required
  • Valid Driver's license required
  • Familiarity with various types of construction/industrial tools & equipment
  • Previous equipment rental industry experience preferred
  • Strong customer service & telephone skills
  • Solid computer and administrative skills
  • A high school diploma or equivalent GED is preferred
    but not required.
  • Must be able to lift/move approximately 50-70 lbs.
  • Customer Service Aptitude
  • Strong telephone skills
  • Effective written and oral communication skills
  • Valid driver’s license and clean driving record
  • Equipment rental industry experience preferred
  • Experience as an inside sales representative, rental counter
    sales representative, auto parts sales representative,
    equipment dispatcher, truck dispatcher, construction
    foreman or similar role preferred 

Working Conditions: 

  • Must stand for long periods of time. Applicants must be physically able and prepared to work indoors and outdoors with exposure to elements. The job requires constant interaction with the public. May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents.
  • Must be able to lift approximately 80 lbs.
  • Must maintain a professional personal appearance.
  • Must possess sales and customer relations skills.
  • Must be able to use mathematics to solve problems.
  • Must speak English clearly and write legibly. The ability to speak another language is a plus.

Salary & Benefits

A competitive salary will be offered based on experience and qualifications for the position. This is a full-time benefits-eligible position at a family-owned and operated company where you are valued as more than just an employee.

Schedule:
Monday-Friday
7:00 A.M.-5:00 P.M.
The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned from time to time.

Pat Kelly Equipment Company, Inc. is an Equal Opportunity Employer - Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity

Job Information

  • Job ID: 62811015
  • Location:
    St. Louis, Missouri, United States
  • Position Title: Equipment Rental Representative
  • Company Name For Job: Pat Kelly Equipment Company, Inc.
  • Job Function: Customer Service ,
    Dispatch,
    Inventory,
    Washrack/Yard Attendant
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: H.S. Diploma/Equivalent
  • Min Experience: 2-3 Years
  • Required Travel: 0-10%
Construction
Hazelwood , MO , US

About The Company: Pat Kelly Equipment Company, Inc. is an authorized multi-brand construction equipment dealership located in St. Louis, Missouri. Pat Kelly Equipment is an independent family-owned and operated company that provides dedicated sales, rentals, tools, parts, and service support for customers in the construction, landscaping, material handling, and utility industries. Pat Kelly Equipment represents leaders in the heavy equipment industry such as New Holland Construction Equipment, National Crane Boom Trucks, M...

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